Melp
External Collaboration

Agency collaboration without the extra rounds

The expensive part of agency work is round four. Melp puts every stakeholder's feedback in one thread against one current version, so contradictions surface early.

A shared brand and agency workspace in Melp showing a creative review round and brand asset folders
Brief to handoff

One campaign, and where the margin actually goes

In most of these phases the friction is a coordination artefact rather than a creative disagreement — which is why it is fixable.

A consolidated creative review round in a shared Melp workspace
  1. Brief

    Email and attachments

    A brief document, then three clarifying email threads with different subsets of stakeholders. The agency starts work against a composite nobody has confirmed.

    In Melp

    The brief lives in the shared workspace with version history, and clarifications happen in one thread all stakeholders can see.

  2. Review rounds

    Email and attachments

    Five stakeholders comment separately. Two contradict each other, and nobody is certain which version each comment refers to.

    In Melp

    All feedback lands in one thread against one current version, so contradictions are visible to the stakeholders themselves and resolved on the client side before work resumes.

  3. Asset handover

    Email and attachments

    Final files sent by transfer link. Two years later the brand needs the working files and the agency relationship has ended.

    In Melp

    Deliverables and working files live in the shared brand folder throughout, so handover is a permissions change rather than an archaeology project.

Creative operations

What makes agency work run cleanly

Each addresses a specific, recurring cost — not a general aspiration about alignment.

For agencies running several accounts

Multi-client operations, and the freelance bench

An agency has an access problem its clients rarely think about: freelancers touch client work, which makes this a three-party relationship rather than a two-party one.

Separate client account workspaces with scoped freelancer access in Melp
  • Structural separation between client accounts

    The professional risk in an agency is material from one client appearing in another's context. Folder discipline manages it until the week someone is under deadline pressure.

    In Melp: each account is a separate workspace with its own search surface.

  • Freelancers scoped to the work, not the account

    A freelancer engaged for one campaign should not gain access to a client's whole history, and the client is entitled to know who is working on their material.

    In Melp: they are added to specific topics, with membership visible to all parties.

  • Client-visible and internal work genuinely separated

    Internal discussion about resourcing or margin must not sit with client-facing work — and maintaining two parallel systems is how things get posted in the wrong one.

    In Melp: topic membership keeps internal threads invisible inside the same workspace.

Melp is not a digital asset management system or a project-management tool. Rights management, campaign taxonomy and resource scheduling belong in those.

Agency collaboration FAQ

Questions from brands and agencies

Including how this coexists with DAM, project management and proofing tools.

No. Task assignment and timelines belong in a project tool, and frame-accurate video or print proofing belongs in a specialist tool. Melp is where the conversation, the review discussion and the record of creative direction live, alongside the current asset set.

Consolidate the next review round

Put one campaign's review into a shared workspace and count the rounds. It is the cheapest experiment available to either side of an agency relationship.